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Privacy Statement

VIVA Mall- the policy of maintaining confidentiality and privacy of information on the Internet.

VIVA Mall appreciates your concerns about the privacy of your personal information on the Internet. And it is making all efforts to provide high quality service to all customers. This policy has been prepared to help you understand the nature of the information we collect from you when you browse our website and how we deal with this personal information.

Internet Protocol address (IP)
At any time you visit VIVA Mall on the Internet, the server used by the host of the network we use will keep your IP address Internet (IP) address, your date and time of the visit and the type of the browser you are using and the URL of the site which referred you to our Site.

Surveys on the network
The surveys we do directly on the network will enable us to gather specific information such as your feedback regarding the look and feel of our site. Moreover, we may ask you to also provide us with information of the service we provide to our customers. Your feedback is extremely important, appreciated and enables us to improve the quality of service we provide to our customers, and you are free in providing us with your name and other information.

Links to other sites on the Internet
Our site may contain links to other sites on the Internet. VIVA Mall is not responsible for the data collection practices, privacy policies and content of these sites that are accessible through a link from the Site.

Disclosure of information
VIVA Mall will maintain at all times the privacy and confidentiality of all personal information collected. VIVA Mall Will not disclose this information unless required to do so by law or when we believe with good intention  that such action is necessary or desirable to comply with the law, or to defend or protect the rights of private property within VIVA Mall or its beneficiaries.

Necessary information to execute the transactions requested by you
When we need any information of your own, we will ask you to submit them if you agree. This information will help us to contact you and process your requests where applicable. It is also possible to use this information for marketing purposes or quality assurance. It will not be sold to any third party for marketing of its own interests without obtaining your prior written approval, unless it is included within groups' information and will be used for statistical purposes and research and does not include any information can be used to identify you.

Contact Us with your Questions and Comments
VIVA Mall will deal with all the data submitted by you on a confidential basis. The forms that are offered directly to the network require providing data that will help us to improve the quality of customer care. The data that is submitted by you will be used to response to all your questions, comments or requests by VIVA Mall or any of its departments or its affiliates.

Disclosure of information to any third party
VIVA Mall will not sell, trade, rent, or disclose any information to any third party outside the scope of VIVA Mall or its department or its subsidiaries. VIVA Mall will to disclose the information only if ordered to do so by any judicial or regulatory.

Amendments on the policy of confidentiality and privacy of information
VIVA Mall reserves the right to amend the terms and conditions of the policy of confidentiality and privacy of information if and when necessary and appropriate. Changes will be carried here and you will be constantly informed of what information we gather, how we might use them and to whom we may disclose them.

Conclusion
Your fears and concerns about the confidentiality and privacy of information is a very important issue for us. We hope to achieve that through this policy