Buyer Protection:
VIVA mall cares about the buyers rights and we aim to deliver their purchases as they ordered them.
- In case that a user bought a product and did not receive the product or received a different product , then the user should not receive the product.
- After the receipt of the product VIVA mall cannot take any steps if the product is damaged or different from the one listed in VIVA mall's store. However, the user can contact the store directly.